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Welcome to COBRA Sales Store at progolfwelt.com. These Terms and Conditions govern your use of our website and purchases of our premium golf equipment. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or the legal age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of COBRA Sales Store or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm, damage, or disparage our brand or products.

2. Product Information

2.1 Product Descriptions

We take great care to accurately describe our golf equipment including Drivers, Grips, Irons, Putters, and Shafts. However, slight variations in color or appearance may occur due to monitor settings and product enhancements.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

When you place an order, you will receive an order confirmation email. This constitutes our acceptance of your order. We process all orders within 1-2 business days (excluding weekends and holidays).

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that all payment information you provide is accurate and that you are authorized to use the payment method. You agree to pay all charges incurred by your account.

3.3 Pricing

All prices are in US Dollars. We reserve the right to adjust prices at any time, but price changes will not affect orders already accepted.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

4.2 International Shipping

We ship worldwide (excluding Asia and certain remote areas). International customers are responsible for any customs fees, taxes, or import duties that may apply.

User Responsibility: You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses or customs clearance processes.

5. Returns and Exchanges

5.1 Return Policy

We offer a 15-day return window from the date of delivery. Items must be in original, unused condition with all packaging and tags. Original shipping costs are non-refundable.

5.2 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

  • Grips (once installed or removed from packaging)
  • Shafts that have been cut or customized
  • Any item showing signs of use or wear

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your order details
  2. Package and ship the item to: 2686 Coleman Avenue, Escondido, CA 92025, USA
  3. Wait for refund or exchange processing (typically 3 business days after we receive the item)

5.4 Exchanges

We’re happy to exchange your item for:

  • Another model in our Drivers, Irons, or Putters collections
  • Different specifications (flex, loft, etc.) of the same model

Price differences will be refunded or charged accordingly.

6. Warranties and Liability

6.1 Product Warranty

All COBRA golf equipment comes with the manufacturer’s standard warranty against defects in materials and workmanship.

6.2 Limitation of Liability

COBRA Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

7. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, USA.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

COBRA Sales Store
2686 Coleman Avenue
Escondido, CA 92025, USA
Email: [email protected]

Thank you for choosing COBRA Sales Store for your golf equipment needs. We’re committed to helping you play your best game, both on the course and in your shopping experience with us.