Privacy Policy

Last Updated: [Insert Date]

At COBRA Sales Store (progolfwelt.com), we value your privacy as much as you value your golf game. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or purchase our premium golf equipment. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with the best golf equipment shopping experience, we collect:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, phone number, and payment details (processed securely through our payment gateways).
• Order Information: Details about the golf equipment you purchase (drivers, irons, putters, etc.), order value, and shipping preferences.
• Technical Data: IP address, browser type, device information, and how you interact with our website to improve your shopping experience.
• Communication Data: Records of your interactions with our customer service team via email ([email protected]).

2. How We Use Your Information

We use your information with the same precision we put into crafting our golf clubs:

• Process your orders for drivers, iron sets, putters, and other golf equipment
• Provide secure payment processing through Visa, MasterCard, JCB, and PayPal
• Ship your purchases worldwide (excluding select Asian and remote regions)
• Improve our website performance and product offerings
• Communicate order confirmations, shipping updates, and respond to inquiries
• Prevent fraud and enhance security measures
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care we recommend for your golf clubs:

• Service Providers: We share necessary information with payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT service providers – all bound by confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.
• Never Sold: We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same level of security we apply to our payment processing:

• All transactions are protected by 256-bit SSL encryption – the same security standard used by major banks
• We never store your complete payment information on our servers
• Data is stored on secure servers with limited access
• Regular security audits and PCI compliance measures
• International data transfers comply with applicable laws

5. Your Rights

You have control over your information, just as you control your golf swing:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limits on how we use your data
• Complaints: Lodge complaints with relevant data protection authorities

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small files that help improve your shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Performance Cookies: Help us understand how golfers navigate our site
• Marketing Cookies: Allow us to show relevant golf equipment offers (you can opt-out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we ship golf equipment globally (excluding select regions), your data may be transferred and processed outside your country of residence. We ensure such transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website and golf equipment are not directed at children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy occasionally, just as we update our golf equipment lineup. Significant changes will be notified through our website or email.